ghzy Privacy Policy

ghzy (referred to hereinafter as "we", "our", or "the platform") operates a safe and reliable online betting service for players in Bangladesh. We place the highest importance on the privacy of our users and are fully committed to protecting your personal information.

This privacy policy will inform you about what types of information we collect, how we use it, who it may be shared with, and what your rights are regarding your information. By opening an account and using our services, you consent to the processing of your information under this privacy policy.

ghzy provides services only to individuals aged 21 or older. Information from minors is not knowingly collected.

We may collect various types of information as necessary to provide our services. This information is divided into three categories:

2.1 Information You Provide Directly

The information you provide directly during account registration, transaction processing, or support includes:

• Full name, date of birth, and nationality
• Email address and contact details
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account number (for payment processing)
• Bank account details (where applicable)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identity
• Browser type and operating system
• Site browsing activity and session information
• Cookie and local storage data
• Login and logout times and activity history

2.3 Information Received from Third Parties

Some information may be received through trusted third parties for the purposes of identity verification or fraud prevention. This information is always handled legally and through secure methods.

We use your information for the following purposes:

3.1 Account Management and Identity Verification

Your identity information is used to create, maintain, and keep your account secure. Every ghzy account is linked to a unique identity, and ensuring this is our responsibility.

3.2 Transaction Processing

Payment information is used to securely and accurately handle all deposit and withdrawal transactions. The minimum deposit is ৳500 and the minimum withdrawal is ৳800 — information is required to effectively enforce these limits.

3.3 Customer Support

Our 24/7 Bengali live chat support team may access your account information to resolve your issues quickly. This is done solely for support purposes.

3.4 Security and Fraud Prevention

Information is analyzed to protect the platform and all users from cyberattacks, identity theft, and fraudulent activity.

3.5 Ensuring Responsible Gaming

We monitor our users' playing habits to identify early signs of problematic behavior and provide assistance when needed.

To ensure the security of your personal information, ghzy has adopted advanced technical and organizational measures.

4.1 Encryption Technology

All data exchanged between you and our servers is protected using SSL (Secure Socket Layer) encryption technology. This technology protects your password, payment information, and personal data from unauthorized access.

4.2 Server Security

Our data servers are secured at both physical and digital levels. Regular security testing and audits are conducted to identify and promptly resolve system vulnerabilities.

4.3 Data Retention Period

We retain your information for the entire duration that your account is active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations and dispute resolution requirements.

4.4 Staff Access Controls

Only those members of our staff who need access to fulfill their responsibilities can access user information. Every access is logged and reviewed regularly.

ghzy does not sell your personal information to any third parties. However, information may be shared in certain specific circumstances:

5.1 Service Provider Partners

Necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical support. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed when required by court order, legal demands from government authorities, or applicable law. In such cases, we always provide only the minimum information necessary.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, you will be notified in advance and your rights will be preserved.

5.4 Security Protection

It is our legal responsibility to share information with relevant authorities to prevent fraud, money laundering, or any other illegal activity.

The ghzy site uses cookies and similar tracking technologies. Cookies are small text files that your browser collects from our site and stores on your device.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions and ensuring security. Without them, the site will not function properly.

6.2 Functionality Cookies

These cookies are used to improve your preferred language, settings, and experience. They store information about your previous activity.

6.3 Analytical Cookies

Analytical cookies are used to understand which parts of the site are used most and how the service can be improved. This information is analyzed in aggregate and is not used to directly identify any individual.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.

As a user of the ghzy platform, you have the following rights regarding your personal information:

7.1 Right to Access Information

You can find out at any time what information we hold about you. Contact our support team to receive a copy of this information.

7.2 Right to Correct Information

If there is any error in the information we hold about you, you can request that it be corrected. Upon receiving a correction request, we will action it as quickly as possible.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, we may be legally required to retain some information due to legal obligations.

7.4 Right to Object to Processing

For specific reasons, you may object to certain types of processing of your information. We will take appropriate action considering this objection.

7.5 Data Portability

Where applicable, you may request to receive your information in a structured, machine-readable format.

To exercise these rights, contact us by email: [email protected]

ghzy services are for individuals aged 21 or older only. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a minor is using our platform, that account will be immediately closed and all related information will be deleted.

Parents and guardians are advised to monitor their children's online activity and to use parental control software.

Our servers and technical infrastructure may be located in various countries. As a result, your information may be transferred internationally.

For any international data transfer, we ensure that adequate protections exist for your information in the destination country. We never send your information to any country where adequate data protection cannot be guaranteed.

We may change this privacy policy due to business needs, changes in law, or technological developments. For any significant changes, we will notify you in the following ways:

• By posting a notice on the site
• By informing you directly via email
• By displaying an update notification when you log in to your account

If you continue to use the site after changes are made, you will be considered to have accepted the revised policy. The date of the latest version will always be shown at the top of this page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:

We take every complaint seriously. Upon receiving your complaint, we will investigate and take appropriate action. We are committed to always being vigilant and responsible in protecting your right to privacy.